Re: Hello

by EA_Darko
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Hello

★★ Novice

Hello everyone is there any way I can talk to someone from ea that can help me live chat isn’t helpful and the terms of service team are unreasonable thanks 

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Re: Hello

Community Manager

Hey @Cmolloy1878 from your post I am assuming that you are having a TOS related issue, if so you will need to speak to our Terms of Service team as no one else can help or advise on TOS related issues.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact usat the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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Message 2 of 2 (196 Views)

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Re: Hello

Community Manager

Hey @Cmolloy1878 from your post I am assuming that you are having a TOS related issue, if so you will need to speak to our Terms of Service team as no one else can help or advise on TOS related issues.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact usat the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

Darko.png
Message 2 of 2 (197 Views)