Re: Date of birth issues

by EA_Darko
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Original Post

Date of birth issues

★★★ Newbie

Dear EA,

 

Why do you have a support button if nothing can be done when entering the wrong birth day??

 

I got a new phone and went to download all of my previous games. Accidentally entered the wrong date and now im locked out. I have been trying to get support for a few weeks. 

 

WHY IS THIS A THING?!?!🤣🙃

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Re: Date of birth issues

Community Manager

Tested it just now and was able to create a case @sen1lexflamigo

 

What is happening when you are unable to?

 

Darko

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