September 2021
Hey there,
Since this is quite an old post, I'm going ahead and locking it to prevent more necro-posting.
Please follow the information in the solution:
https://answers.ea.com/t5/EA-General-Questions/Can-t-play-online-yomail-info/m-p/8386354#M325629
If you need help with something, please go ahead and create a new post.