Re: Can't access my Battlefield 4 game

by 99Murf
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Original Post

Can't access my Battlefield 4 game

★★★ Newbie

Can't access my Battlefield 4 game

 

 

I own Battlefield 4 and when I tried to play it, I was asked to log in and now I can't play it but EA sports wants me to buy it, what changed?

Message 1 of 6 (396 Views)

Re: Can't access my Battlefield 4 game

Community Manager

Hey @99Murf can you grab me the error you are seeing?


Darko 

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Message 2 of 6 (343 Views)

Re: Can't access my Battlefield 4 game

★★★ Newbie

Normally I just join the game I've had for a few years, then 4 or 5 days ago as I tried to start the game the Origin log in box came up and when I logged in, I was not able to play because the game was not in my profile.

I don't want to buy something I already have.

Thankyou

Message 3 of 6 (324 Views)

Re: Can't access my Battlefield 4 game

Community Manager

Are you sure that you are logged into the correct account @99Murf and not in a secondary account?

Darko 

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Message 4 of 6 (304 Views)

Re: Can't access my Battlefield 4 game

★★★ Newbie

That's the whole point, I didn't have to log in, I just opened the game and played, I also have Battlefield 1942 which is asking me to login and Battlefield 2 which when I try to login it asks for the redemption code, I've had these games for years and have no idea where the games and codes are??

Message 5 of 6 (280 Views)

Re: Can't access my Battlefield 4 game

Community Manager

Have you spoken with our live support about getting the product codes @99Murf?

 

Darko 

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Message 6 of 6 (256 Views)