December 2014
December 2014
JCRaider13
I have been stuck on 15 elves for days now.
I am missing 6 elves!
I have completed 14 tunnels.
I have had three 5 day streaks.
I am playing on an android phone (GS5).
There have been many updates during this event, why is this not fixed yet?!?
December 2014
So, i contacted the support today.
They're aware of the missing elves, and the studio is working on a solution.
I'm afraid the supporter got no further details for us, she wasn't sure how the solution will be, and if there will be a chance to restore the missing presents, but if the solution will be unsatisfying, i should contact them again.
I'm surprised how easy it was to get in touch with a supporter, and how friendly she was.
That was the opposite of my experiences with the EA Support to date. ( Four hours and longer waiting on the phone for several days and than no real solution of my problems.)
They seem to neglect the Computer user...
But thats, and the history with EA, is another Story..
December 2014
I'm missing two elfes,
one from tunnel 15
one from first daily combo from 5. or 6. dezember
Yours
garrygerd
December 2014
December 2014
Lost my first elf today. The game crashed immediately after finishing the third task.
1 missing elf
15 tunnels open
2 5-day streaks passed
iPhone
December 2014
Lost my second elf today. Finished the 3rd task and never received the completed notice. The Christmas farm unlocked, but I never got the elf.
2 missing elves
15 tunnels opened
2 5-day streaks
iPhone
agentp75
December 2014
December 2014
I did not recieve an elf after completing today's tunnel, my game glitched and quests werent completed until i restarted the game. this included the tunnel, which i recieved no notifiication of completion, but it says i have completed it and i got the christmas cletus's farm, and the 100 presents, but no elf. i had 20 before (14 from tunnels, 2 from dailys, 4 from beginning) and i should have 21 after completing this tunnel, but i still have 20.
December 2014