Unable to access account after recent iOS update

[OutcastedJedi2]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Ipad Mini
OS Version iOS 11.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 375-251-552
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Unable to access account after iOS update
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

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iOS updated and forced to sign in to game center. After that i have been unable to access my account as it treats me as a new user.

[OutcastedJedi2 · Accepted solution]

Found out that the game center account that my game was linked too wasn't my device account. Once I found the right account, everything went back to normal.

[sysmai]

you dont say..man i have a friend with the exact same issue...but its all good..if something can be done these cats can do it...props out to the EA Forum reps may you continue to be a saving grace

[sysmai]

 We get any headway on this one yet?

[CG_MindTricks]

@OutcastedJedi2 You probably had your progress on a Guest Account and when you logged in to Game Center you should have been prompted if you want to bind your progress to the Game Center account. If you chose not to, then your progress is still on the Guest Account. Can you please try to logout of Game Center and let us know if you manage to get back to your main account? 

Thanks.

[sysmai]

thanks for the quick response..im working with jedioutcast on this we will keep you posted..of course if it comes to personal details he will..lol

thanks

[OutcastedJedi2 · Accepted solution]

Found out that the game center account that my game was linked too wasn't my device account. Once I found the right account, everything went back to normal.