Galaxy of Heroes not launching

[Gamer3245345]

Whenever I try to start the game "Galaxy of Heroes" the game says that I have no Internet, although when I checked my web browser, my Internet connection was fast and stable.

[EA_Nils]

@Gamer3245345 Hi,

Are you on Android or on iOS?

Cheers,

Nils

[Gamer3245345]

I am currently on iOS. Here is a screenshot of the error.

[EA_Nils]

@Gamer3245345 Hi,

Is the account of your game linked to Game Center?

Cheers,

Nils

[ltmize]

I'm having the same issues. Mine is linked to Game Center. Once it does load that screen comes back periodically when the game has to load something. It's been all day today. Also I am having the same issue in the forums. It keeps not being able to connect to the forums. All other websites and apps working fine. Thought maybe it was a server issue there.

[Gamer3245345]

Nope, I cannot even launch the game once, so I was never able to make an account in the game.

[EA_Nils]

@Gamer3245345 Hi again,

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@Gamer3245345 wrote:

Nope, I cannot even launch the game once, so I was never able to make an account in the game.

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Can you list your device and exact iOS version?

Cheers,

Nils

[EA_Nils]

@ltmize Hi,

Are you still experiencing this now? If so, how are you connected with the device to the internet currently, is it via mobile data or via wireless?

Cheers,

Nils

[Gamer3245345]

My device is an iPad Air ,and the software version is iOS 7, I think.

[Gamer3245345]

I am currently connected to a secure Wi-Fi network, that still gives me a stable Internet connection on all other devices, and on the web browser on the device with Galaxy of Heroes in it.