GAC leaderboard rendered incorrectly [ Edited ]

[nqbb2zirvtic]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Sony Xperia 1
OS Version Android 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 156488633
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Incorrect rendering for GAC leaderboard
Steps: How can we find the bug ourselves? Just open the GAC round leaderboard
Connection Type Wifi
Please select your region Europe
Country uk

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Only 4 spots in the leaderboard are created so it is impossible to browse all opponents as you can only select one on each entry. I will try to upload an image to illustrate the issue later.

[EA_HighCommand]

Hi @nqbb2zirvtic and thank you for the report.

A screenshot would be super helpful to understand what the issue exactly is.

[nqbb2zirvtic]

Thanks for the reminder. Pic added. @EA_HighCommand 

[nqbb2zirvtic]

Just for some more information, the screen resolution is 1644x3840 21:9 aspect ratio. You can probably see that some of the other rendering/shading doesn't fully extend to the edge of the screen as well.

[EA_HighCommand]

Hi @nqbb2zirvtic and thanks for the screenshot, that surely helped!

We've checked on several devices and could not find an issue with the current leaderboard for the running Grand Arena. Did you already try a fresh installation of the game to see if that can resolve the issue for you? We've also checked the Grand Arena logs for you and there are 8 players in your current group/match-up.

[nqbb2zirvtic]

@EA_HighCommandSorry, I've been a bit tardy reporting this issue, as I've just lived with it. It happened when Unity was updated back in June I think. There is nothing functionally wrong with Grand Arena gameplay - I always have the correct number of opponents - it is just this screen that isn't rendered correctly.

If you look at the screenshot carefully, you can see that there are two entries per line in the table, overwriting each other. When you tap on an entry, you only get to then see the profile of one of the players in that table entry. The player shown is consistently the same, but it is undefined as to which will be displayed.

I will try a fresh installation.

[EA_HighCommand]

No worries and thanks for the tip with the two players overlapping each other. Upon saving the picture and enlarging it I can see that now too. Good to know that it started after the Unity update, that might be something related. We are trying to get our hands on a Nokia Xperia 1 to see if it is maybe device-related.

[nqbb2zirvtic]

@EA_HighCommandI've found that it happens on the Achievements table too.