Re: GA Tie Breaker Still Broken

by EA_HighCommand
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GA Tie Breaker Still Broken

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8
OS Version 12.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 331-899-967
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Round 3 of GA, finished with equal banners, I figured tie breaker would be highest gp which I had at the time, I chatted with my opponent and he agreed that I should have won, now I’m here.
Steps: How can we find the bug ourselves? Look at the proof, I can’t acces GA anymore but I still have the info of my opponent.
Connection Type Wifi
Please select your region North America
Country Canada

I’ve provided both mine and his gp to compare in pics

DD62C5C7-C195-4E8F-9DF1-7C20685C320B.jpeg
4BEC25DD-BDE9-40E3-ACAE-0CFDF4078DC2.png
Message 1 of 4 (308 Views)

Accepted Solution

Re: GA Tie Breaker Still Broken

EA Live QV Team

Hi @TheJiggleBottoms and thank you for the report.

 

We've checked our logs and at the time of the matchmaking for that Grand Arena event, your opponent (Wrek Ton Gin) had a slightly higher character GP than you had at the time, which is why he won.

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Re: GA Tie Breaker Still Broken

★★★★★ Newbie

Whether it is right or wrong - my understanding is that when you are in a GA that is Characters only - The tiebreak is the character's GP not total GP (including ships)
I lost a GA due to that as well as have some of my guild mates.

 

As I said - whether or not that is what EA intended - that is what is happening.

Message 2 of 4 (258 Views)

Re: GA Tie Breaker Still Broken

EA Live QV Team

@Rojan_Vix,

 

That is correct, for Grand Arena events with characters only, only the characters total GP is considered. This is intended.

Message 3 of 4 (246 Views)

Re: GA Tie Breaker Still Broken

EA Live QV Team

Hi @TheJiggleBottoms and thank you for the report.

 

We've checked our logs and at the time of the matchmaking for that Grand Arena event, your opponent (Wrek Ton Gin) had a slightly higher character GP than you had at the time, which is why he won.

Message 4 of 4 (245 Views)