May 2019
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8
OS Version 12.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 331-899-967
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Round 3 of GA, finished with equal banners, I figured tie breaker would be highest gp which I had at the time, I chatted with my opponent and he agreed that I should have won, now I’m here.
Steps: How can we find the bug ourselves? Look at the proof, I can’t acces GA anymore but I still have the info of my opponent.
Connection Type Wifi
Please select your region North America
Country Canada
I’ve provided both mine and his gp to compare in pics
Solved! Go to Solution.
May 2019
Hi @TheJiggleBottoms and thank you for the report.
We've checked our logs and at the time of the matchmaking for that Grand Arena event, your opponent (Wrek Ton Gin) had a slightly higher character GP than you had at the time, which is why he won.
May 2019
Whether it is right or wrong - my understanding is that when you are in a GA that is Characters only - The tiebreak is the character's GP not total GP (including ships)
I lost a GA due to that as well as have some of my guild mates.
As I said - whether or not that is what EA intended - that is what is happening.
May 2019
That is correct, for Grand Arena events with characters only, only the characters total GP is considered. This is intended.
May 2019
Hi @TheJiggleBottoms and thank you for the report.
We've checked our logs and at the time of the matchmaking for that Grand Arena event, your opponent (Wrek Ton Gin) had a slightly higher character GP than you had at the time, which is why he won.