Freezes on load up.

[darthXcedaus]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 2
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Summarize your bug Every time I load up the game it freezes and then turns into a buzzing sound until I force close. I have tried to uninstall and reinstall 3 times just ends up doing the same thing
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Canada

‌

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 2
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Every time I load up the game it freezes and then turns into a buzzing sound until I force close. I have tried to uninstall and reinstall 3 times just ends up doing the same thing
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Canada

‌

[EA_HighCommand · Accepted solution]

Hi @darthXcedaus and thank you for the report.

Do you still experience the issue? We've published a Hotfix last night to get those issues fixed. Re-installing the game should get you sorted now.

[EA_HighCommand · Accepted solution]

Hi @darthXcedaus and thank you for the report.

Do you still experience the issue? We've published a Hotfix last night to get those issues fixed. Re-installing the game should get you sorted now.

[darthXcedaus]

It seems to be working now. Thank you.

[EA_HighCommand]

Great, glad to hear it is fixed for you!