Endless load screen at Loadouts and mods

[ThorNLoki]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7
OS Version iOS 14.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 146-948-648
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Endless load screen when attempting to access mod load outs, upgrade mods, or sell. I have contacted EA support 3 times, and the issue remains. I have uninstalled the game several times, forcing updates, cleared cache, yet nothing seems to work.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

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Please help!

[EA_UltraSlide · Accepted solution]

Hi @ThorNLoki and sorry to hear this.

This was due to having either a space or a number at the start of one or more of your Mod Loadout names. The team should now have fixed this.

[EA_UltraSlide · Accepted solution]

Hi @ThorNLoki and sorry to hear this.

This was due to having either a space or a number at the start of one or more of your Mod Loadout names. The team should now have fixed this.

[ThorNLoki]

The issue has now been corrected! Thanks so much for the time and effort placed into solving this issue!!!!

I can now mod freely again!! :-)