2013-10-15 01:22 PM
I ´ve played 640 hours of Battlefield 3, in the last weeks i played alot of Battlefield 4 Beta
after a few days i wasn´t able to play bf4 beta becaue i got a error with a [37] at the end i don´t know what it does mean. but ok now the beta is over and i want to play battlefield 3 but i can´t even log in to battlelog, every time i trie it they tell me that i have to buy battlefield 3 to log in and i got bf3 in origin and on my pc i played 640 hours of it.
please help i do really want to play bf3
2013-10-15 01:29 PM
AHQ a Public forum ,since it would involve accessing your account to verify which we cannot do in AHQ .In order to solve your problem you will need to speak with at game advisor at EA Customer support: https://help.ea.com/contact-us
Follow these steps to get a game advisor:
1. Click the link https://help.ea.com/en/contact-us/ask
2. Where it says, What Can We Help you With, type in the game name
3. Click Find Solutions
4. Select "Account" from the drop-down list
5. Click: Find Solutions
6. Scroll down a little and on the lower right hand side, Click "I Still need Help"
The Window Will Open...
Picture to help you understand better, https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center
Depending on your geographical location and the time of day, you'll see a choice of contact options - Phone, Live Chat or Email.
For customers in North America:
For Customers outside of North America:
Please be aware that it is likely that the agent you speak to will need to confirm information on this account.
Hope this helps
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***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem
I don't answer questions via PM. AHQ is "Player-to-Player" technical self-help forum
2013-10-15 05:06 PM
Sign into your PC origin client with the origin account that you have BF3 on. Then go to your games library and double click the BF3 icon so Origin opens Battlelog and signs you in so see if you can circumvent the "buy BF3" error that you are receiving.