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Keeper
sunnysun033
Posts: 4
Registered: ‎12-06-2012

Sims 3 won't update or open

I just got a new computer, and I was installing all my Sims 3 games onto it (base, late night, outdoor, generations, pets, seasons) and I installed them all in order. After I installed them and updated my base game, I tried to open the launcher to play and this message came up: "Cannot start the launcher when a game update is being installed. Please try again after the install is complete." The launcher also says that it is version 0.0.0.0. This doesn't make sense because when I updated the game, Origin came up, and successfully updated the game. Now it says the install is still going on. I even tried uninstalling all the games and reinstalling multiple times, and the same thing happens. I don't know what to do. I also uninstalled, reinstalled, and updated Origin, still the same thing happens. Help!?!

EA_Ursula
Posts: 13,172
XP: 1,844
Solutions: 2,833
Registered: ‎07-18-2012

Re: Sims 3 won't update or open

Hi sunnysun033,

 

Have you already tried to manually update with the "super patch"?

http://answers.ea.com/t5/The-Sims-3/FAQ-Current-Patch-1-42-Manual-links-and-more/td-p/67858

Keeper
gabby2me
Posts: 1
Registered: ‎07-08-2013

Re: Sims 3 won't update or open

started having same problem after super patch update

crinrict
Posts: 47,666
Topics: 176
XP: 4,460
Solutions: 4,121
Registered: ‎07-18-2012

Re: Sims 3 won't update or open

Did you get a message that the update was finished ?



Good Luck and Happy Simming
Crin



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Keeper
chadohassim
Posts: 1
Registered: ‎12-28-2013

Re: Sims 3 won't update or open

Hey sunny did you solve you solve the problem ?