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Sims 3 won't update or open

by sunnysun033
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Sims 3 won't update or open

★★★★ Newbie

I just got a new computer, and I was installing all my Sims 3 games onto it (base, late night, outdoor, generations, pets, seasons) and I installed them all in order. After I installed them and updated my base game, I tried to open the launcher to play and this message came up: "Cannot start the launcher when a game update is being installed. Please try again after the install is complete." The launcher also says that it is version 0.0.0.0. This doesn't make sense because when I updated the game, Origin came up, and successfully updated the game. Now it says the install is still going on. I even tried uninstalling all the games and reinstalling multiple times, and the same thing happens. I don't know what to do. I also uninstalled, reinstalled, and updated Origin, still the same thing happens. Help!?!

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Re: Sims 3 won't update or open

Community Manager

Hi sunnysun033,

 

Have you already tried to manually update with the "super patch"?

http://answers.ea.com/t5/The-Sims-3/FAQ-Current-Patch-1-42-Manual-links-and-more/td-p/67858

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Re: Sims 3 won't update or open

★★★★ Newbie

started having same problem after super patch update

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Re: Sims 3 won't update or open

Hero

Did you get a message that the update was finished ?

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

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Re: Sims 3 won't update or open

★★★★ Novice

Hey sunny did you solve you solve the problem ?

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