sims3 starter pack. Origin has one game nothing will install codes are used.

[crinrict · Accepted solution]

That's how it works now. Origin is a must for all newer game.

So you're saying your base game is not showing up in myGames on the client ?

If so, only a game advisor can help you further

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page

[crinrict]

Could you be a little bit more specific.

Here's some guidelines: http://answers.ea.com/t5/The-Sims-3/READ-FIRST-Help-us-Helpers-to-Help-you/td-p/255562/

[magicmugg]

Hi,

tried to install cd on computer and it told me i had to use origin. Opened that up andv put in a code. Now origin think I'm a child and only the late night part of the game is on origin. I then tried to install thru EA. The other two games are now with that but it tells me I still have to go thru origin. Origin then says the codes are used and I still can't install the game. Why do I have to use origin? I have all the packs for sims2 and have never had a problem nor have i had to go thru origin to load the games on the computer. Help please!!

[crinrict · Accepted solution]

That's how it works now. Origin is a must for all newer game.

So you're saying your base game is not showing up in myGames on the client ?

If so, only a game advisor can help you further

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page