2013-09-17 05:20 AM
For problems redeeming codes like you are experiencing you will need to contact a Game Advisor at EA Customer support: https://help.ea.com/contact-us
I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
2013-09-17 08:56 AM
What are you trying to do ? Install the game ? Did you buy it through Origin ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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