Error downloads on The Sims 3 Store

sameuljolivet · ‎2013-12-29

Hello

I have a big problem.
I purchase SimPoints in order to buy The Promenade (in French) on the Sims3 Store, but when I click on Download, the content does not go into downloads on the launcher.
However, it is well in the Downloads folder on my computer, but I can not read it.
When I click on Download via the Sims3 Store, an error message appears telling me that an error occurred and must check the log. I tried to uninstall and reinstall Origin, but nothing works.
I need your help, please.
Thank you very much!

crinrict · ‎2013-12-29

What is your base game version right now ?

Open the launcher and check the number in the lower left corner.

If you're not at 1.63, please update your game.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

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Error downloads on The Sims 3 Store

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Error downloads on The Sims 3 Store

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