2013-05-07 11:02 PM
I purchased Aurora Skies last week. I've tried several times to install it. Each time it installs but then is not available in the game. I went to try again today and it isn't showing up in my purchase history. How can I get this to work?
Thanks!
2013-05-08 07:46 AM
If it's not showing up in your purchase history, you need to contact customer support
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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