How can I change my date of birth for the origin account?

andrew649649 · ‎2013-10-28

My friends has set up an account for me, and they have turn me into a young kid, so I am not able to connect to the EA server now, so how can I change the date of birth of the origin account?

crinrict · ‎2013-10-28

You need to contact a Customer Support game advisor for this

Game advisors can be found through live chat.

https://help.ea.com/en/contact-us/
Set your language to US at the bottom
Click on Contact a game advisor
Describe your issue with a few words
Click on Find a Solution
Select Product: ex: The Sims 3 or Origin
Select Issue Type: ex: Billing/Purchasing or Account Management
Select Platform: PC
Click Find solution
Scroll down and click I still need help
Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

Important Threads

Help us helpers to help you
Welcome to the Sims Section of AHQ
Common Game Fixing Mods - Hero Approved
Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
Been asked for a save ? Here's instructions: How to provide your save game (Post #7)

EA_Stephen · ‎2013-10-28

Also, be aware that you may need to provide official ID proof of your date of birth in this case. This is due to our legal obligations not to sell some games to underage players.

---------------------------------------------------------------------------------------------------------------------------------------------------------
Thank you for being part of Answer HQ Community!
Make sure that you are automatically notified by email when your question gets a reply by clicking the 'Subscriptions' box on the right hand side of the 'New Question' page.
Did a solution help you? Let everybody know by clicking on the "Accept as Solution" button.
If you wish to provide further information or answer a question, click on the "Reply" button.
If you are especially happy with someone's response, reward them by clicking on "XP".

yamahayz12193 · January 2015

yamahayz12193 · January 2015

everytime i change it. it keeps on going back to where was set up before.I clicked on the X next to the date and it said I need to validate or something. How do I do that?

Tez_So_Fly94 · April 2020

This didn’t work for me it doesn’t give me an option to contact game advisor it’s suck on forcing me to choose a product

EA_Darko · April 2020

Hey @Tez_So_Fly94 I'm locking this thread as it is 7 years old.

If you can not update your account info then you can contact our live support at help.ea.com.

To speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko

Betreff: How can I change my date of birth for the origin account?

Original Post

How can I change my date of birth for the origin account?

Betreff: How can I change my date of birth for the origin account?

Re: How can I change my date of birth for the origin account?

Re: How can I change my date of birth for the origin account?

Re: How can I change my date of birth for the origin account?

Betreff: How can I change my date of birth for the origin account?

Betreff: How can I change my date of birth for the origin account?