January 2019
Hello,
I have just bought the origin basic for the mac, and decided to buy the sims 4 for my mac but since the basic origins doesn't play sims 4 for mac I clicked the link for buy for a mac. I went through the screens and bought a bunch of expansions, game and stuff packs as bundles. Had them all installed but still can't play the game. The play button is greyed out/blurred, I have made sure to repair the game (like some of these answers have said), update the game (again I looked through some other answers), doen the Disk Utility stuff (was very confused through that as I'm not really a computer person), I don't have the icon in my Applications on my Finder, my computer is the most up to date that it could be, and can't seem to do anything to fix it myself.
I hope I didn't just somehow bought the Origins version of the sims 4, is there no way to download it onto my desktop or finder or anything? Just really want to play the game I spend $200+ on for all the bells and whistles of it.
Processor: 1.8 GHz Intel Core i7
Memory: 4 GB 133 MHz DDR3
Graphics: Intel HD Graphics 3000 384 MB
RAM: 4 GB
According to Origin I have these "Installed:"
The Sims 4 Cats and Dogs
The Sims 4 City Living
The Sims 4 Seasons
The Sims 4 Get to Work
The Sims 4 Outdoor Retreat
The Sims 4 Spa Day
The Sims 4 Parenthood
The Sims 4 Backyard Stuff
The Sims 4 Laundry Day
The Sims 4 My First Pets
Any help would be great.
January 2019 - last edited January 2019
Origin Access is only available to Windows users. Unless you will also be playing in Windows then you have no need for it so may as well cancel the subscription.
To try and resolve this please run the Origin reset tool to get rid of all Origin files on your Mac - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
Then go into your Applications folder and trash the Origin app. Empty the trash and restart your Mac. Now download Origin again and install it..
Please bear in mind that your Mac will most probably struggle to play the game plus all those packs. You have very low spec. graphics, a weak processor and 4Gb RAM.