"Engine error" - apex doesn't work anymore [ Edited ]

[YoSoyFreeman]

im getting this error . my game works great  30 min ago. i tried deleting local data and config. doesnt work. reinstalled the game, origin, nvidia drivers. doesnt work. 

[The_Tibber · Accepted solution]

I just got a reply from EA staff.

Have you tried clearing your cache following this guide? https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

[The_Tibber]

Have you tried removing the file shown in the image then repair the game in the game launcher?

[manblackma374]

how do you do that?

[YoSoyFreeman]

@The_Tibber hi! Yes! i tried removing that file and another in /local (i view a topic in this forum so i tried it) but it dont do the trick :S

[YoSoyFreeman]

after a windows fresh install, im getting the same error.

[The_Tibber]

Okay,

Post a Dxd for me: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

@manblackma374  you go into the origin games launcher select the settings under apex

[YoSoyFreeman]

Thank you.

[The_Tibber]

Odd, your CPU and mobo information is not filled in and give that your bios was last updated back in 2013 im guessing its old.

Do you know what cpu and motherboard you have?

you should be able to find your CPU and motherboard with this: https://www.cpuid.com/softwares/cpu-z.html

at the top you have cpu and mainboard, those are the things i wanna see.

[YoSoyFreeman]

i tried with updated bios drivers. anything changes. its must be an ápex error. can somebody give me an idea of what is happening? 

[YoSoyFreeman]

my motherboard is  Asrock z77 xtreme4, i have a nvidia 1070 ti, 12 gb of ram.