Game keeps crashing

[dillonray123]

Product: Need for Speed Heat
Platform:Sony Playstation 4
Summarize your bug Shuts the whole game off
What car were you using? ford
Was the car your own build or downloaded from the in-game community? Personal Build
What was the last event you played? First main mission
Was it a day or a night event? Night Event
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Do a mission
What happens when the bug occurs? Shuts the whole game down
What do you expect to see? A working game

‌

Product: Need for Speed Heat
Platform:Sony Playstation 4
Summarize your bug Always crashing
What car were you using? ford mustang
Was the car your own build or downloaded from the in-game community? Personal Build
What was the last event you played? First mission
Was it a day or a night event? Night Event
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Drive around or do a race
What happens when the bug occurs? gracegoes back. To home screen
What do you expect to see? A working game

‌

[theleague_jak]

@dillonray123  Same here, it's either the game has overworked, or the wrap data gets corrupted, please identify  if your software version of the game and system are up-to-date. Can you also identify if this was a digital or disc copy of the game, and if the software was pre-ordered. I'm asking this because I have a pre-order disc of the game, and it has been happening to me.

[dillonray123]

Digtal copy 

[dillonray123]

It says everything is up to date it makes me mad cause its fun when you play it but after 10 mins it crashes 

[theleague_jak]

@dillonray123  A new update has been released, have you tried updating the game and launching it?

[dillonray123]

Not yet ill do it now