October 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Français
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.66.139.1220
What expansions, game packs, and stuff packs do you have installed? cats&dogs/city living/get together/discover unviversity/get to work/get famous/island living/seasons/dine out/outdoor retreat/spa day/realm of magic/vampires/parenthood/strangerville/jungle adventure/tiny living/spooky/vintage glamour/perfect patio/kids room/movie hangout/cool kitchen/backyard/fitness/romantic garden/bowling night/moschino/luxury party/my first pet
Steps: How can we find the bug ourselves? In game, just playing.
What happens when the bug occurs? there are often white flashings and sometimes, everything becomes invisible.
What do you expect to see? i expect to see no white flashings anymore.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I think it's been happening since the eco patch.
It happens to many people and this is not about our graphic card or something else because, it happens only for The Sims 4 and my computer is very good.
October 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
October 2020
October 2020
I always play in fullscreen so i don't know if it happens in windowed mode, i will try that and a new clean game.
October 2020
Hello, the problem comes from fullscreen, how can we fix this ?
October 2020
October 2020
But it proves that the problem comes from the game, it can be fixed if someone decides to take an interest in it. I shouldn't have to adapt to be able to play.
October 2020
I play in the windowsed mode and experience the same issue from time to time. I frustrated the issue for a long while, but I found closing the firefox browser (which is a serious resource sucker) could solve the issue most of the time. I think the issue come from the system which slows down the game and makes us see the white screen. Anyway, that's my experience, not necessary to be the sure answer.
October 2020