Sims4 keeps crashing

[Krazychick002]

Cause I'm scared if I do something more it will crash its trying to crash trying to take me to the home screen it go off and on every 3 minutes after the first time after 5minutes in 

[PoptartJuniper]

@Krazychick002  Let's start with just some basic steps. 

1. Turn off Your system completely, let it sit for a few minutes and power it back on. 

You can turn off your PS4 system in any of these ways.

• Select (Power) from the function screen, and then select [Turn Off PS4].
• Select [Power] > [Turn Off PS4] on the quick menu.
• Press and hold the power button for at least 7 seconds (until the system beeps twice).

When you turn off your system, the display darkens, the power indicator blinks white, and then turns off. Turn your system back on.

2. Make sure your game is up to date. 

• Go to the PlayStation home screen. 
• Highlight the game you're playing and press the Options button on your controller.
• Select "Check For Update" and install any updates that are available.
• Restart the Console completely.

3. Make sure your Console system software is up to date. 

• Select Settings at the top of the PlayStation home screen.
• Choose "System Software Update" and allow any system updates to install.
• Reboot your PlayStation 4.

[Krazychick002]

I made sure and everything is up to date 

[PoptartJuniper]

@Krazychick002  You said the crash was just happening while playing normal? Or Did you travel and crash, use the CAS (Change sim, plan outfits) from the dresser or mirror, or enter/exit build mode and the game crashed?

[Krazychick002]

Yes when I load the game It would crash 5 minutes in the game try to take me to the home screen without me wanting to go not pushing bottons or anything it would do that over and over again like its crashing or kicking me off the game 

[Krazychick002]

@PoptartJuniper like a blue screen would pop up and disappear over and over again

[PoptartJuniper]

@Krazychick002  The next thing to do is to completely uninstall the game and all packs, shut your system down. Turn the PS4 back on, then reinstall your games from the library > Purchases folder. 

 Uninstall and Reinstall the Game. 

• Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.

• Select a game or application.

• Set check marks beside the data you wish to delete or Select All.

• Select Delete > then OK to confirm your decision.

[Krazychick002]

Do I have to resign in If I do that 

[PoptartJuniper]

@Krazychick002  No, it's just the game. Nothing with the profile.

[Krazychick002]

How bout my content and packs would I still have em