Madden cash overcharges

by CDUBB19
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Original Post

Madden cash overcharges

★★★★★ Newbie
Overcharges me by 6x when I buy madden cash. For example I bought 500 madden cash marked as $4.99 and then on my bank statement it shows the charge as 25$. That's 5x what it was advertised for. I really could use the 2500 madden cash I could have bought with that and that's not the first time. Other times I've bought 500 posted at $4.99 and my bank statement again says 10.45. That's double. How can I make this right because I didn't notice this was happening until now and I've bought over 20 times that's more than 120$ overcharges. I would have the players I want with that kind of money
Message 1 of 5 (933 Views)

Re: Madden cash overcharges

Community Manager

@CDUBB19

 

Please allow us more time to attend to your case #30207510

 

Thank you.

barry.png
Message 2 of 5 (917 Views)

Re: Madden cash overcharges

★ Novice

This happens ALL THE TIME. Am charged 4-5 times for each purchase.

Message 3 of 5 (695 Views)

Re: Madden cash overcharges

★★★ Newbie

How do I get refund? This has happened twice. Charge 4.99 and took 29.99.  Then a 19.99 charged 69.99. This is stealing from loyal customers. 

Message 4 of 5 (568 Views)

Re: Madden cash overcharges

★★★ Newbie

how do i start a refund process

Message 5 of 5 (210 Views)

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