Can't log in don't have email address anymore

by abc1506093927
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Can't log in don't have email address anymore

★★★ Newbie

please who can i contact to access my account. I have my id but not the email attached to it. I can not access that email ever again. How do i email someone to unlock or change my email so i can log in online. My pen haas it saved in the memory but can figure out how to see where it is saved on there either. please help

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Re: Can't log in don't have email address anymore

Hero

If you cannot change your email like described on http://help.ea.com/en/article/how-to-change-your-origin-id/ then you will need to contact support. 

 

To contact an EA Advisor directly you will have to go to:

http://help.ea.com/contact-us

then you can create a new conversation with an EA advisor by clicking "New Conversation".

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Then you have to select the product you want help with, the platform and the topic

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When you have done that you need to select the method to make contact with EA

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The available methods depend time of day, time of week and holidays in the country selected in the selector in the top left corner:

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Changing the above language to United States or similar can sometime make live chat appear if it's not available in your country.

I hope this guide helps you properly contact a EA representative.

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