Galaxy at War issues

[captainjenstiza]

Don't know if you all can help me with this, but the Galaxy at War is not working for me. I've deployed all five fleets, but when i go to collect the rewards I get the server unavailable message. I've cleared my cookies/history, switched my profile to private, tried different browsers, tried it on my mobile and my desktop, but still no dice. Been doing this for about 3-4 days now, wondering if there's a known problem or if it's just me.

Thanks in advance,

Jennifer

[holger1405]

Well, I get the server unavailable message also the first time every time I try to collect the reward, but when I click on OK and then try it  a second time it always works. I assume that this don't work for you, but did you try to logout and then login again? 

[captainjenstiza]

I did try that, yes. Will try again to be sure.

[captainjenstiza]

Update:tried logging in and out, didn't work. Still getting server unavailable

[holger1405]

@captainjenstiza This is strange, especially because you tried different browsers and different devices.

I would suggest that you contact EA directly. If you are not from the US change the country in the top left corner.

Edit: One thing, on your self-phone, are you connected to your WLan network? If so can you test it over the internet directly?