No Skill Points in Rivals when an opponent leaves

[EA_Andy]

Hey all,

We're still looking into this. Just a reminder we are looking for some additional info to help:

- Platform

- PSN ID / Gamertag / Origin ID

- Timestamp of when the match finished and you didn't recieve the points*

*This needs to be within 48 hours, include time, date and your timezone.

All of the above info is really helpful when trying to fix the issue.

Thanks for your patience.

- Andy -

[EA_Andy]

Hey all,

We're still looking into this. Just a reminder we are looking for some additional info to help:

- Platform

- PSN ID / Gamertag / Origin ID

- Timestamp of when the match finished and you didn't recieve the points*

*This needs to be within 48 hours, include time, date and your timezone.

All of the above info is really helpful when trying to fix the issue.

Thanks for your patience.

- Andy -

[zakka1daa]

Patience is over a long time already... Why should we report when you are not able to even read it within 48 hours... 

It's just so stupid when game is equal and at the end of the match you have a break going alone on goalkeeper or receive penalty kick and opponent just shuts the game and you receive just draw!!! Few DR weekly points, no skill points and just lose stamina and contracts... 

[ilyaminin87]

@EA_Andy   Ok. Today! 

Time\date: Match end 11:11 +3 GTM (Moscow)\ 16.03.2019 

Platform - PC

ORIGIN ID - ilyaminin87

The link to the video with the error https://yadi.sk/i/EttAJUMKRxfj5g

[chiquisan78]

yo tambien estoy atrapado en la division 10.

- plataforma: PS4

- PSN ID / Gamertag / Origin ID: chiquisan78

- Marca de tiempo de cuando terminó el partido y no recibió los puntos: 22/03/2019 a las 16:00 mas o menos (hora de Madrid)

[Bastionko]

- plataforma: PC

-Origin ID: bastionko

-  23/03/2019 03:00 +1gtm Belgrade

[idanshtar]

I got the same problem for a months

[idanshtar]

I got the same problem

[ddinux7]

I have the same problem on PC also. Why is nobody from EA answering, it s annoying

[Bastionko]

Product: FIFA 19
Platform: PC
What is your gamertag/PSN ID? bastionko
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 23.03.2019
What time did you see the bug? (HH:MM AM/PM) 23:19
What is your time zone? EST (IET) - GMT - +1gtm Belgrade
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? look at my account
What happens when the bug occurs? i get no points
What should be happening instead? I should be getting division skill points