No in game email from EA

by jkfjeld
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Original Post

No in game email from EA

★★★ Novice

Product: Command & Conquer: Rivals
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad
OS Version 12.1.4
What is your Player ID? Jkfjeld
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Ater the last update i have no got any «in game e-Mail» like before that tells about upcoming events. Only the welcome email is there.
Steps: How can we find the bug ourselves? Reinstall the game with latest update on IOS.
Connection Type Wifi
Please select your region Europe
Country Norway

Product: Command & Conquer: Rivals
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad
OS Version 12.1.4
What is your Player ID? Jkfjeld
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Ater the last update i have no got any «in game e-Mail» like before that tells about upcoming events. Only the welcome email is there.
Steps: How can we find the bug ourselves? Reinstall the game with latest update on IOS.
Connection Type Wifi
Please select your region Europe
Country Norway

Message 1 of 2 (555 Views)

Re: No in game email from EA

★★★★ Pro

The community manager who used to do this work is not working for EA anymore. This is why we do not receive any in-game messages or announcements anymore. Why EA is not able to have this job done by somebody else is beyond me (and beyond anyone, really).

Message 2 of 2 (528 Views)