phone number

by kalumzum
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Original Post

Re: phone number

Community Manager

Happy to help @jencorn1998.


Darko

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Message 11 of 15 (527 Views)
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Re: phone number

★★★ Newbie

Hi can someone please contact me with a phone number , I got banned from all ea games online and I have no idea why, didn't do anything wrong that I know of, I have emailed with people thought the ticket process twice now, with no path to an answer

Message 12 of 15 (464 Views)
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Re: phone number

Community Manager

Hey @DrFumblesFTWx you will need to speak to our Terms of Service team in relation to any ban. 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

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Message 13 of 15 (451 Views)
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Re: phone number

★★★ Newbie

Ive submitted tickets. no help. What now?

Message 14 of 15 (201 Views)
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Re: phone number

Community Manager

Hey @saebra33 please do not bump older threads like this.


If you have submitted an appeal then you will need to wait for a TOS response.


Darko 

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Message 15 of 15 (179 Views)
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