Invalid Barcode

[Nukiti]

Hi, i have a problem with authenticator...when i try to scan qr code with iphone say is invalid barcode and i cant to add my authenticator on my account.

How can i solve? Thanks

[ItsLwrence]

Hi @Nukiti Try the Google Authenticator application

App Store

Google play

[EA_Darko]

Hey @Nukiti have you previously set it up for the authenticator or are  you seeing this issue when trying to set it up?

It's nor harm speaking with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko