I can't not refund

[ftcarena]

order 1007905359130

[EA_Darko · Accepted solution]

Hey @ftcarena sorry to say but DLC is not refundable: https://help.ea.com/in/help/account/returns-and-cancellations/

• Downloadable content (DLC) and in-game currencies are not refundable if purchased separately.

The best thing to do is to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko

[Moskolonel]

Hi @ftcarena 

You can find all info about refund here:

https://help.ea.com/en-us/help/account/returns-and-cancellations/

If it doesn't work contact EA assistance of your country.

https://help.ea.com/en/

If we have answer to your question please accept solution, if you like a post please granted xp .

[EA_Darko · Accepted solution]

Hey @ftcarena sorry to say but DLC is not refundable: https://help.ea.com/in/help/account/returns-and-cancellations/

• Downloadable content (DLC) and in-game currencies are not refundable if purchased separately.

The best thing to do is to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko

[ftcarena]

ok thx

[EA_Darko]

Glad to be of help @ftcarena.

Darko