Re: Two unknown PSN accounts linked to my EA account

by ItsLwrence
Reply

Original Post

Accepted Solution

Two unknown PSN accounts linked to my EA account

★★★ Newbie

There are two psn accounts connected to my EA account and I don't own either of them. How do I remove both of the unknown accounts?

Message 1 of 3 (687 Views)

Accepted Solution

Re: Two unknown PSN accounts linked to my EA account

Community Manager

Hey @TundraDragonn the best thing to do is to speak with one of our chat support advisers who will be able to take a look at your account and advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

 

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

 

Darko

Darko.png

View in thread

Message 3 of 3 (629 Views)

All Replies

Re: Two unknown PSN accounts linked to my EA account

★★★ Guide
The reason for having two or more PSN accounts in your EA profile is due to the frequent switching of PSN accounts in your EA account and this remains in your profile because you previously associated it with the EA account
As for how to remove it, I think you need to contact technical support
Message 2 of 3 (658 Views)

Re: Two unknown PSN accounts linked to my EA account

Community Manager

Hey @TundraDragonn the best thing to do is to speak with one of our chat support advisers who will be able to take a look at your account and advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

 

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

 

Darko

Darko.png
Message 3 of 3 (630 Views)