Mass effect 3 LE - Loading screen bug in citadel

[Malavon81]

While playing today i noticed a kinda game breaking bug. After the Cerberus attack on the citadel I don't have acess to the Docks/Refugee camp area of the citadel, whenever i try to travel there I just get stuck in a infinate loading screen. I did travel to that area a few days ago so either something changed after the main story mission where Cerberus attacks the citadel or something broke with the patch that was released june 7. 

I did do a some Google searching before writing this post and saw that there are people who had this problem in the original version of the game also.

[holger1405 · Accepted solution]

@Malavon81 

If you play on a PC try to repair the game.

(Origin > Game Library > right click MELE > Repair)
(Steam > Game Library > right click at MELE > Properties > Local Files > Verify integrity of game files.)

[holger1405 · Accepted solution]

@Malavon81 

If you play on a PC try to repair the game.

(Origin > Game Library > right click MELE > Repair)
(Steam > Game Library > right click at MELE > Properties > Local Files > Verify integrity of game files.)

[Malavon81]

@holger1405

Hi

Playing on Steam and tried to Verify the integrity of game files. 2 files failed to verify and after I had reaquired them it worked fine to travel to the docks area of the citadel. Thank you for the fast reply.

[devSin]

I hate the way they packaged the games.

Not dumping 5K-10K files in a single directory would have cut down on the number of problems caused by minor file system corruption.

[holger1405]

@Malavon81 

You're welcome!

@devSin 

That might indeed be a reason.

[TheAsariQueen]

@Malavon81 I’m having this same issue as well on Xbox One

[holger1405]

@TheAsariQueen 

Try to power cycle your Xbox.

If that don't helps, reinstall the game.

[Weigand888]

I am tried this method and it doesn't work for me....the can fly to the Anderson apartment but then i am just stuck in an infinite loading screen... i have tried this method and it says everything is good to go...i deleted the game and reinstalled it. Does it matter that i have the game both installed on my steamdeck and on my PC computer?

I got a buddy to send me a save file from when he was inside the apartment and that loads perfect...so i don't know what is wrong... please help.

Maybe there is a way i can use the save trainer to give me access to the apartment? 

[holger1405]

@Weigand888 

By "this method" you mean a game repair?

Do you use any Mods?

[Weigand888]

sorry yes i have done both the repair and the reinstall of the game.

I don't use any mods. 

I think maybe it is because i switch back and forth playing on my steam deck while i am on the train, then when i come home i play on my PC.