ME2 cerberus network ERROR PC

[VegeRhospo]

I bought the mass effect trilogy from origin for pc, ME2 had some dlc included but to play them i have to log in with cerberus network.

My problem is that cerberus network wont even open, every time this error message shows: Communication with the mass effect 2 server was interrupted or has timed out, please try again later.

I've already contacted ea support but it changed nothing, i just recieved an email with a new cerberus network code, unfortunately there was no code in this mail, probrably forgotten, and still this isn't my problem, I cant put a new code if i cant even reach the login screen.

every time i just get the error

[EA_David]

@VegeRhospo Hmm this sounds like more of a connection issue than a code one. Can you try adding Origin and the game to your exceptions lists for your firewall and anti-virus, and/or try launching Origin and the game in administrator mode. 

There does seem to be a Cerberus code on the account at least.

Thanks, let us know how you get on hopefully this helps to move things forward. 

[VegeRhospo]

firewall is off and anti virus has ME2 has an exception, i run the game as administrator but still nothing, i still get that error when i try to log in with cerberus network.

[holger1405]

@VegeRhospo Try to Restart your router and shut down your antivirus. (I know you have a exception, but lets make sure)

If that not helps shout down the firewall of your Router too. (Don't forget to enable the firewall after testing.)

If that not helps here is a EA connection troubleshooting guide.