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verification question В КАКУЮ НАЧАЛЬНУЮ ШКОЛУ ВЫ ХОДИЛИ

by JAMMJAKX
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verification question В КАКУЮ НАЧАЛЬНУЮ ШКОЛУ ВЫ ХОДИЛИ

★★★★ Novice

Help, 

 

My account appears to be hacked and i can't change my security question anymore,

 

Currently it says:

 

В какую начальную школу вы ходили?

 

 

I don't speak that laguage so i don't even know what it means.Now i keep getting kicked out into offline mode because someone is on my account.

 

please help me out

Message 1 of 2 (900 Views)

Accepted Solution

Re: verification question В КАКУЮ НАЧАЛЬНУЮ ШКОЛУ ВЫ ХОДИЛИ

★★★★ Novice

How to solve:

 

 

Go to the Contact EA website and create a case. Then try to reach the live chat where an employee will as a few questions.

Then the employee will guide you trough the process and reset your security question. Then you have to reset your password trough a link he/she will send you and finally enable 2 step verification.

 

This took me about 5-10 minutes without being in any queue.

 

Awesome service and really really fast.

 

 

View in thread

Message 2 of 2 (890 Views)

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Re: verification question В КАКУЮ НАЧАЛЬНУЮ ШКОЛУ ВЫ ХОДИЛИ

★★★★ Novice

How to solve:

 

 

Go to the Contact EA website and create a case. Then try to reach the live chat where an employee will as a few questions.

Then the employee will guide you trough the process and reset your security question. Then you have to reset your password trough a link he/she will send you and finally enable 2 step verification.

 

This took me about 5-10 minutes without being in any queue.

 

Awesome service and really really fast.

 

 

Message 2 of 2 (891 Views)

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