Mac will not run origin

[JadeAmberly]

I tried running the first aid on disk utility, i checked for updates, i uninstalled and reinstalled origin, i used the origin reset tool, and i tried making a new administrator account on my mac and reinstalling on there, absolutely nothing is working! pls help

[Bluebellflora · Accepted solution]

@JadeAmberly 

Try the Downloads and Connections suggestions in the Origin/Mac thread very helpfully written by @Straatford87 here - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p...

It may be a proxy issue so I would start there

[Bluebellflora]

@JadeAmberly

What exactly is happening? Any error messages? Bouncing in the Dock? Which version of macOS are you running?

[JadeAmberly]

the log in screen for origin wont even pop up its just stuck on a blank white screen and i have to force quit it to get out.. i have mac os mojave, the latest OS

[Bluebellflora · Accepted solution]

@JadeAmberly 

Try the Downloads and Connections suggestions in the Origin/Mac thread very helpfully written by @Straatford87 here - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p...

It may be a proxy issue so I would start there

[JadeAmberly]

thank you!! i just tried it and it was the proxy settings.. i literally tried everything i could find so thank you so much for linking that page

[XxAmberRoxX]

@JadeAmberly @Bluebellflora

Hi,

I saw you had a similar issue of Origin not running in Catalina. I followed the advice from bluebellflora about the proxy and that didn’t resolve my issue as the proxy settings were all turned off by default.

I’ve made a new post which details the error message I get from Apple if anyonr has any answers: https://answers.ea.com/t5/Technical-Issues-Mac/Origin-can-t-be-opened/td-p/8314634