ea app and origin not syncing [ Edited ]

[OmAr91243]

I have FIFA 23 installed and played it on origin but when I open EA app it asks me download again even it shows time played and when I try to download it says there is a problem with the download now what to do when origin closed and only EA app is working 

and I have a problem with game itself where ea social widget should be opened with RT but it also open RB and I can't use both RT and RB except in match only I can't switch tabs or anything(pc)

[EA_Illium · Accepted solution]

@OmAr91243 Thanks for letting us know what your seeing, to confirm make sure the Origin is completely closed out before trying to launch EA App.

Next try to recover the EA App by selecting the 3 lines on the top left > Help > App Recovery. This will clear your cache and reset the app, once back up check if your game shows as installed and playable.

[EA_Illium · Accepted solution]

@OmAr91243 Thanks for letting us know what your seeing, to confirm make sure the Origin is completely closed out before trying to launch EA App.

Next try to recover the EA App by selecting the 3 lines on the top left > Help > App Recovery. This will clear your cache and reset the app, once back up check if your game shows as installed and playable.