June 2017
Hello. Okay this might sound weird but this is the last thing i could do so here it goes.
I made this EA account from a really long time and added a email that i made as a kid(as you can see by my name). I played on it for a while and can still access origin with it and stuff, i currently just bought battlefield 4 and was like cool but i would like to change my name and i went to it and i saw that i needed the answer of the security question so im like erm ok maybe i can reset it because there is no way im gonna remember what i wrote in there. So i try to reset my things and i go to this email that i have associated that i made when i was a kid but i dont remember the password.
So in outlook i asked for a password request and it sends a code to my phone but the phone number that its associated with outlook its from a old SIM card but i dont have it anymore. I still remember the entire number since it was really easy to memorize but whenever it sends the code i dont have it so its like for nothing so i pick another way to recover password and it
asks me for a form full of questions of the account but i dont remember much from it so they cant prove owner ship of the account so its like for nothing.
And here i am with no option left i just want the password of my old email account or a way to change the email of this nfs33lover account to a more recent one that use but i cant cuz i also dont know the security password and one thing leads to another as i explained.
I still have a bit of hope left and sorry for bad english. Awaiting any type of answer
(I know the origin app email and password and can log in)
Solved! Go to Solution.
June 2017
Make sure you have Portugal selected at the top right of the screen. You can start from this link:
https://help.ea.com/pt/contact-us/
You can also contact us via a VoIP App if that is easier for you:
June 2017
Please make contact with an EA Game Advisor for assistance with regaining access to your account.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100
Thanks.
June 2017
I have no way of calling from what i have seen.
Im from Portugal and the numbers are international so im gonna spend alot of money.
Isnt there other option to contact them ?
I can provide all type of screeenshots and videos and etc..
June 2017
Make sure you have Portugal selected at the top right of the screen. You can start from this link:
https://help.ea.com/pt/contact-us/
You can also contact us via a VoIP App if that is easier for you: