August 2020
Doesn't help at all, I have the same issue, and I'm still wating to fix it... I contacted an agent and he told advanced options to solve it but didn't work
August 2020
hey im trying to play rocket arena and im stuck on the main menu 4/11 connecting to platform, ive re loaded it and steam but it doesnt work
August 2020
Hey,
I merged a few post regarding this issue in this thread.
@leovillecas @AtkoAJ Could you try the steps outlined in the solution and see if that helps?
- Leeloo
January 2022
June 2022
June 2022
Nope, I managed to talk to EA's support, but apparently the error is in Xbox's end. I never got the chance to get in touch with their support, though. Maybe that could work.
August 2022
Quando contactei o suporte da Microsoft, me informaram que o problema era com a EA, pois eu consigo baixar os jogos da Game Pass normalmente. Quando entrei em contato com o suporte da EA, me informaram para trocar a senha que poderia resolver, porém o problema continuou. Após isso, disseram que o problema era na Microsoft porque não constava passe ativo na minha conta.
November 2022
+1 for better reach.
Having the same issue.
I ran Xbox on 3 different PC and tried to establish a connection. I don't think this is a bug in the app but instead an issue with backend connectivity. Maybe a broken API, something f'ed up on EA and Xbox's connection, or a political war..
Please share if anyone found a resolution.
May - last edited May
It has been months and I still suffer from the same problem. It appears they don't intend to solve the problem.