i didnt receive reward from event iron [ Edited ]

[badboody]

I won 3 battles and didnt receive the 60K cash reward in the IRON REIGN EVENT 

PersonaId: [Removed - Admin. Please do not post personal information on a public forum]

[Moskolonel]

Hi @badboody 

If you don't receive an item or money on your game, only EA Assistance can help you. Try to contact them by mail, phone ,chat.... but unfortunately we can not do much more on this community forum.

https://help.ea.com/en/

I warn you that there is a lot of waiting right now and they are working on it.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp .

[badboody]

thx ...i ve already did no reply so far 

[Moskolonel]

@badboody 

yes, we know that it is relatively hard to contact them at the moment.

[badboody]

i already have another case there running from 4 months ago not solved yet in my opinion they are the worst customer service i ve ever seen. 

[Moskolonel]

@badboody 

There are advisers who misguided me and others who have solved problems immediately, you have to test several times.

[badboody]

@Moskolonel
Wow thats a shame ...i did contact them several times nothing changed ...i dont care anymore i ve deleted the game a lots of bugs and the devlopers dont know how the game is played and bad customer service for me thats it no more wasting time in a such a game. thx for ur help