June 2014
I have this error too. Can't update a SimCity and can't download any of my games. And I even can't send error report!
My case #13856179
June 2014
I have submitted report with ID: 0684319480012f6f
please look in to this matter and solve asap. I am not able to download any game as well as Origin is not updating any installed game.
June 2014
#0684463700131e5
Cheers
June 2014
June 2014
@graceymanors wrote:I have the same issue and have tried on multiple compuiters.EA suggested resetting my computers to manufacturing, which means I would lose EVERYTHING.I do not have means to back up everything.
I DID set my computer back to factory specs, it didn't work....
June 2014
Set mine back due to an unrelated issue & that's why I can't play now. Horrible timing that Origin's [censored] up right when I had to fix my computer. mileymad:
June 2014
Agreed! Its not fair that their just gonna ignore this because the majority of people don't have this issue! And I refuse to repurchase my games on a new account like another agent suggested.
June 2014
June 2014
@missingsim wrote:
If there is only around 2000 having this problem, I know an awful lot of them.
Come on EA, just fix this ! I can't even recommend people to preorder or buy games on the platform if I know there is a chance they might not be able to download their games.
If there is no problem with older version of the Origin client, I would think it's not this hard to find where the bug is.
Even if we preordered Sims 4, we still would be unable to install. I tried to download a free game, just to see, and it also errored out. so since this is apparently not top priority in EA's eyes, purchasing any of their game will not be my top priority either.
June 2014
From my personal experience, I've noticed that EA never seems to have any problems with collecting our money, just letting us access and play our games properly. Weird how that works, isn't it?