Need help deleting an email attached to my xBox account and changed.

by ddaubenspeck210
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Need help deleting an email attached to my xBox account and changed.

★★★ Newbie

I just picked up Madden 17 yesterday and I go to play it and my xBox had already been hooked up to a previous EA Access account from back in the day, well I don’t have access to that email any more and need it switched to a new one. Are the people who do that on here by chance?

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Re: Need help deleting an email attached to my xBox account and changed.

Community Manager

Hey @ddaubenspeck210 if you no longer have access to the email on the account then you will need to take a look at this help article and fill out the account recovery form so that our team can assist: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

 

Darko

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Re: Need help deleting an email attached to my xBox account and changed.

Community Manager

Hey @ddaubenspeck210 if you no longer have access to the email on the account then you will need to take a look at this help article and fill out the account recovery form so that our team can assist: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

 

Darko

Darko.png
Message 2 of 2 (192 Views)