September 2022
Product: The Sims 4
Platform:Xbox Series X
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.63.11.2300
What expansions, game packs, and stuff packs do you have installed? Almost all of them, I don't have all the kits, I'm missing 3-4 and do not have Batu.
Steps: How can we find the bug ourselves? I'm not sure, there is nothing I am doing on my end to delete the saves.
What happens when the bug occurs? I play the game just fine, but I will save the game file and enter the main menu and I will see it there but when I close out of the game and come back later the most recent save file is gone. It has happened to 2-3 of my save files.
What do you expect to see? I expect that my save files will save and been there when I go back to play the game.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
I will be playing a save file, save it through out my game of course. I will save and exit to main menu, go to the main menu and see my most recent save under resume. Then I will exit it the game and come back another time to play and that save file will be completely deleted. It is extremely frustrating when I put in a lot of my time to a save file and it ends up deleted.
September 2022
I play on Xbox one. My save files keep randomly deleting and it’s been happening since I for high school years. They will save, and I’ll see them on the main menu but when I come back to them later on the file with be completely deleted.
September 2022
I have the exact same issue. I loook at the saved data on my PS4 and see the save I made but when opening the Game Manu and trying to load the save, it is completely gone
September 2022
Hello, I am having the same problem on PS4 console
Is there any troubleshooting that can be done?
September 2022
This is happening to me also. It was suppose to be fixed with the last patch but still happening