Double Packages Have Been Added and Double TA Funds have Been Taken Out of my Ac

[geza25973]

I have purchased 50,000 TA Funds on 28/2/18, with these funds i purchased 900 Command Points for 30 days,and x2 2 hours repair times for 30 days, and 4 package amounts for 30 days for the Tiberian 30 world. However you have added an extra 900 Command points and x2 extra 2 hours repair time to my account and have taken double the funds out of my TA funds, i did not, i repeat did not add the extra funds, i want this rectified and my funds to be reimbursed, i will also be contacting my bank tomorrow morning for a cause of fraudulent actions.

[EA_David · Accepted solution]

@geza25973 Hi, thanks for flagging this. Unfortunately we can't assist through AHQ, but our support team can look into this. 

Please reach out to them, they can investigate and get this cleared up. 

https://help.ea.com/en/contact-us/

[EA_David · Accepted solution]

@geza25973 Hi, thanks for flagging this. Unfortunately we can't assist through AHQ, but our support team can look into this. 

Please reach out to them, they can investigate and get this cleared up. 

https://help.ea.com/en/contact-us/