June 2020 - last edited June 2020
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug I have already bought live pass, my balance was reduce, but my live pass didn't active
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at my account if my live pass active
What happens when the bug occurs? I can't active my live pass
What do you expect to see? Please fix it
June 2020
June 2020
I already reinstall again, and nothing happen bro
June 2020
@Vevek4 Hey, if the issue persists and the reinstall didn't help, it may be best to have support take a look. Can you try reaching out using the steps detailed here?
Having your UID and an image of your purchase receipt to hand may help too.
https://help.ea.com/en-us/help/nba-live/nba-mobile/get-help-in-nba-live-mobile