Heroic tank bug in phase 4

[tdernbach342]

Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? TouchPal 2016
OS Version Android 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 845-357-743
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug During my heroic tank raid last night, 4/19, I got to phase 4 but the game went wonky. After the intro screen, all the gameplay/interface buttons disappeared and all I could see was the toons and the artwork.
Steps: How can we find the bug ourselves? No clue
Connection Type Wifi
Please select your region North America
Country United States

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No screenshots 

[tdernbach342]

Happened again; same phase 4 freeze.

Picture attached of the blank screen

[DathEliza]

This just happened to me. I would have had a perfect clear. My guild had two others that made a perfect clear. How do we go about getting the rewards we earned had the game not crashed?

[Padawan_Baseball]

Same thing happened to me where everything disappeared as i entered p4