EA Desktop app installation location (the client, not the games)

[EA_Jason]

When installing the EA app, there is a button that you can press to customize the installation location. 

You can find it by pressing the CUSTOMIZE SETUP button, which you can find on this screen:

[YUJINGWEIJING]

@贾森 点了那个按钮但还是不能自定义

Google Translate:

Jason, I clicked the button, but I still can’t customize it

EDIT by EA_Jason: Added English translation. 

[PanFrie]

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 11.03.2022 18:20
Summarize your bug Changing the install location will still result in downloading to the C drive, even if the EA app is installed on a different drive.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to install anything on a different drive
What happens when the bug occurs? I cant install anything, because my C drive cant hold a full game.
What do you expect to see? I expect to be able to tell the game to install on my D drive, and for it to _actually install there_

‌

Everything is getting downloaded to my C: drive, despite having changed both the default install location through the app settings, AND manually selecting the install location.  Using xbox gamepass, I figured it may be using the xbox default install location:  it is not.  that's set to a non-C drive as well.

My C drive does not, and will not, have enough space for games on it.  ever.

Fix your app so we can actually install things on other drives please!  Downloading to C, then unpacking to the desired install drive is not a workable solution, and whoever thought it was, should have a serious look at their job...  Thankfully I didn't pay for any of this garbage.

[EA_Leeuw]

Hey @PanFrie,

Thanks for your report.

This is indeed something that our EA App teams are actively investigating. Unfortunately there doesn't seem to be a workaround for the issue at the moment.

Please note that due to that the EA App is still in beta (development), it's possible that you'll run into more issues than we all would like.

[BrennanS117]

The option in the launcher to customize the installation *only* allows you to change the games installation location, not the location of the client itself. My C drive does not have a lot of space in it, so I don't want to download any game clients to it. My C drive is not my default download location, and it is not listed as my main drive in my computer, so there is no reason the EA client should be installing on my C drive.

[holger1405]

@BrennanS117 

No, it allows you to choose the install location of the client.

[SrNadaHimself]

I can also only change the location where the games are installed. The EA Desktop app is still installed on C.

[holger1405]

@SrNadaHimself 

I could reproduce this behaviour after deleting and reinstalling EA app.

This is strange because it worked just fine only a week ago as I reinstalled EA app, as you can see in my screenshot, because of a CPU/Motherboard change.

I will get in contact with the EA CMs.

[wildbam]

yea came back to have a look at the messed up battlefield what is for free this month..

c drive is locked by our IT's policies so I picked another drive for installing. Im wondering the app is ignoring the policies and is on C. But nothing happens if I want to launch it. Reinstalled picked another drive again and it keeps installing on C..

what a dump piece of * after this "origin" fail 

do the devs test their software before rolling it out??

[wildbam]

at least we do not need to wait for the slow devs. So do not hesitate switching to another awesome game! there will be a new map today .. better check it out