Screen frozen when quit server.

by Bearwolf3000
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Original Post

Screen frozen when quit server.

★★★ Apprentice

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region North America
On which server did this happen? N/A
When did this happen? (dd.mm.yy hh:mm) 09.03.2020
Summarize your bug Have to restart game anytime I quit a server cause the screen is locked. This happens quite a bit.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play the game
What happens when the bug occurs? Screen is frozen and can’t do anything but restart the game
What should be happening instead? I should be able to move about the menu

Annoying that anytime I quit a server I have to restart the game to play in a different server.

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Re: Screen frozen when quit server.

★★★★ Novice
@Bearwolf3000 Also happens a lot on PS4
Message 2 of 3 (379 Views)

Re: Screen frozen when quit server.

EA DICE Team

Hey @Bearwolf3000, could you try to power cycle the console and see if this helps. Standard smile 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button  on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
    Important Be sure to wait at least 10 seconds. This step resets the power supply.
  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn it on.

/Atic

Message 3 of 3 (308 Views)