DirectX function "GetDeviceRemovedReason" failed with dxgi_error_driver_internal_error ("The Driver encountered a problem and..."

[wniemcow]

EA and Gaming Community, 

Help? 

I cant not run BF4 for any amount of time before getting the "DirectX function  "GetDeviceRemovedReason" failed with dxgi_error_driver_internal_error ("The Driver encountered a problem and was put into the device removed state."). GPU: "NVIDIA GeForce GTX 680', Driver:33165

I also get a second error (Each time a crash happens, actually two error boxes are displayed) - Which is DirectX Function "device->CreateTexture2D(&texDesc,desc.subResourceCount !=0? reinterpret_cast<constD3D11_SUBRESOURCE_DATA*>(desc.subResource... 

System Specs (nothing OC'd)

Windows 7

AMD FX-8350 

SABERTOOTH 99FX R2

16 gigs Kingston RAM (KHX1866C10d3/8GX)

NVIDIA GeForce GTX 680

Using a chrome browser to launch battlelog

Event Viewer

Details from Event Viewer: Event 1000, Application Error

Faulting application name: bf4.exe, version: 1.0.0.0, time stamp: 0x526b9042
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0x887a0020
Fault offset: 0x000000000000940d
Faulting process id: 0x6f8
Faulting application start time: 0x01ced8a7e791edc9
Faulting application path: G:\Programs\Origin\Origin Downloads\Battlefield 4\bf4.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 79a413ce-449b-11e3-b6c6-08606e88bc6f

Things I Have Tried

I have tried numerous solutions found online, but nothing appears to work. (Which is why i am here - as a last ditch effort)

• Downclock GPU (refeuse to increase voltage of my GPU - a GTX 680 should run the game full screen mode at medium settings without having to increase voltage)
• Updated to the latest NVIDIA drivers
• Update numerous other drivers ie: Realteck Audio Drivers
• Run the Directx setup in the BF folder (Deleting all CAB files prior to doing so)
• Updating Windows (which says i am 100%)
• Run in windowed mode - This works for a while - but eventually it will crash
• Virus Scans, Malwareware scans, Etc
• Numerous other things that i have found online - but nothing has worked (cant tell you the things i have tried since the game has launched)

Frusteration

I have a steam account with more then 70+ games - do not have an issue with any of the other games. These games include CSGO, Boarderlands 2, Rome 2, Left 4 Dead 2, Entire CIV collection, Entire Stronghold collection, Call fo Duty Black OPS 2, Day of Defeat, etc.  

On Origin - I have Sim City (Yes - prelaunch customer as well - issues with that Launch as well, Cmon EA. At least i got a "free game"), BF3 (Appears this Game has similar issue as well - but not going to go into that because i wrote that issue off because i was waiting for BF4 to come out), Mass Effect - Game actually Worked...

My Ask

Please provide a FIX? I know with PC gaming - it is hard to "Get it right" with the amount of CPU variations that can exist. But i am seeing a pattern across the net saying this isnt an isolated issue / many people having the same error. 

I am also seeing a lot of complaints stating they are getting no support? 

I am open to providing any data/logs that is needed to troubleshoot this. As a premium member, i dont mind giving my $$$ for a game that "works" - but if i cant play, i dont want to pay. Therefore, if this game can not be fixed - i would like a refund for this game. 

I understand i am one person of many who have bought this game - but word of mouth, social media, etc - can hurt a company in the long run. Help me help you keep your customers, please provide some support. 

Thank you, 

Walt 

[wniemcow]

Dixdiag

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 11/14/12 20:42:50 Ver: 04.06.05
Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.2GHz
Memory: 16384MB RAM
Available OS Memory: 16282MB RAM
Page File: 4278MB used, 28285MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: The file RzMaelstromVAD.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 680
Manufacturer: NVIDIA
Chip type: GeForce GTX 680
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1180&SUBSYS_26873842&REV_A1
Display Memory: 4038 MB
Dedicated Memory: 1990 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LD-4655VX
Monitor Id: WDE1860
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3165 (English)
Driver Version: 9.18.13.3165
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/23/2013 05:30:23, 18199872 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C0-11CF-F25B-83061CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1180
SubSys ID: 0x26873842
Revision ID: 0x00A1
Driver Strong Name: oem52.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section089:9.18.13.3165ci\ven_10de&dev_1180
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Razer Surround Audio Controller)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: *RZMAELSTROMVAD
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RzMaelstromVAD.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 9/4/2013 04:16:58, 40696 bytes
Other Files:
Driver Provider: Razer
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438436&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7023 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/1/2013 23:54:14, 3591000 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: LD-4655VX-1 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0040&SUBSYS_38422687&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0026.0004 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/16/2013 07:38:15, 196384 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438436&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7023 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/1/2013 23:54:14, 3591000 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------

Force scaling
Decode Power Usage: 0Sound Capture Devices

---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7023 (English)
Driver Attributes: Final Retail
Date and Size: 11/1/2013 23:54:14, 3591000 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: G15 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC226
FF Driver: n/a

Device Name: G15 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC226
FF Driver: n/a

Device Name: G15 GamePanel LCD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC227
FF Driver: n/a

Device Name: Razer Mamba
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0024
FF Driver: n/a

Device Name: Razer Mamba
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0024
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 9/4/2013 07:12:11, 343040 bytes
| Driver: usbd.sys, 9/4/2013 07:11:40, 7808 bytes
| 
+-+ USB Input Device
| | Vendor/Product ID: 0x1B1C, 0x0C04
| | Location: Port_#0002.Hub_#0006
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| | Driver: hidusb.sys, 11/20/2010 22:23:47, 30208 bytes
| | Driver: hidclass.sys, 7/2/2013 23:05:05, 76800 bytes
| | Driver: hidparse.sys, 7/2/2013 23:05:04, 32896 bytes
| | 
| +-+ HID-compliant device
| | | Vendor/Product ID: 0x1B1C, 0x0C04
| | | Matching Device ID: hid_device

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC226
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 22:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC227
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 22:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
| 
+ Razer Mamba
| Vendor/Product ID: 0x1532, 0x0024
| Matching Device ID: hid\vid_1532&pid_0024&mi_01&col01
| Upper Filters: rzudd
| Service: kbdhid
| Driver: rzudd.sys, 8/21/2013 02:34:32, 141496 bytes
| Driver: kbdhid.sys, 11/20/2010 22:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
| Driver: WdfCoInstaller01009.dll, 9/12/2012 09:02:24, 1721576 bytes
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
| 
+ Razer Mamba
| Vendor/Product ID: 0x1532, 0x0024
| Matching Device ID: hid\vid_1532&pid_0024&mi_00
| Upper Filters: rzudd
| Service: mouhid
| Driver: rzudd.sys, 8/21/2013 02:34:32, 141496 bytes
| Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes
| Driver: WdfCoInstaller01009.dll, 9/12/2012 09:02:24, 1721576 bytes
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 22:23:47, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 19:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes

------------------------

--------------

[wniemcow]

Bump, If you have this issue - Keep Post alive! 

[AIexsama]

I ahve this problem in Bf3 and Bf4.

[wniemcow]

Did you ever fix this issue? What bugs the heck out of me is i built this PC a couple months back knowing this game was coming out and wanted to make sure on launch the PC would run on a decent setting. About a week before launch, i decided to play some BF3 - just to get used to the BF series. (Been playing a lot of CSGO lately). 

Anyhoot, when i loaded up BF3 - same issue. Im hoping posting here will help me find a solution. (First time ever posting on a Forum when having a issue - usually i can figure stuff out after a couple of days...)

So, i sit here and wait... 

Walt 

[wniemcow]

Still hoping someone has the answer to my issue. 

just checking in.. 

[SoLo_75]

I am having the same basic problem with DirectX. I was able to download the game but unable to Install? Any help would be appreciated. All drivers have been updated per EA live chat but did not fix problem.

[BF-Medic]

Having the excact same problems here.

Also BF3 started getting this DirectX error a couple of weeks ago, and I have played that game on the same PC since the release with no problems!

It seems someone has messed something up, I wonder what it is. Drivers/Origin/BF?

The worst thing is that I don't see any report from EA/DICE on the issue. It just feels like a big slap in the face, when we have bought and supported so many games of theirs....

Do they even reply on this "Answer HQ" Beta ?? (<----love this btw...have they completely stopped releasing products that are finished?.) (-.-)   

[AzGuRR]

Have this problem tooo!

[coldwater187]

This has worked for me, and havn't seen the error in a few hours.  Here are my specs, ( I have posted this post in different directx issues on these forums and this method fixed the Hung Error and would like to see if this will also fix this current issue we have here).

Intel core 3970x six core

32 gigs of Corsair Vengeance 1866mhz ddr3

GTX 690 watercooled

Coolermaster 1300 watts p/s

I'm a firm believer of removing drivers manually, since day one.  I don't like using Geforce Experience bs software, and these are the steps i took.  Only because they leave old driver stuff on your pc and can conflict.

Download the 331.40 beta drivers, this is what i downloaded over at the nvidia website, and works flawlessly for me, no more direcx hung error.  Make sure you remember where you saved it to.

Download driver sweeper http://www.techspot.com/downloads.php?action=download_now&id=4266&evp=32db47643586947b685d0fcff107c1... and install it.

-Uninstall your graphics driver via control panel, manually.

-Restart in safe mode, for me it's mashing F8 on bootup

-Start up driver sweeper, and select Display and Phsyx for nvidia, and click on Clean.

-Open up windows explore and locate your nvidia folder, which is C:\NVIDIA for me, and delete that folder.

-Restart in normal mode, locate the 331.40 drivers you downloaded earlier and install it.  Follow the instructions and you should be good to go after this.

You shouldn't have to go into your nvidia panel and have your video card Phsyx settings run in CPU mode.  It should be fine as Auto-select mode.  If you've made that change from earlier recommendations, I'd probably set it back to (Recommended).  That's how i'm running the phsyx settings atm.  I hope this helps, and i'll keep an eye out on this post to see what results you guys get from this.  GOODLUCK!