Cannot connecto to any Battlfield 4 server.

[tzherkin]

Hello, 

Im having problem connecting to Battlefield 4 servers. I probably played this game last time over 4 years ago. Thought it would be fun to play this game again. 

So the problem im having is this. I connect to any server and get kicked for various reasons. Sometimes it says:  "Kicked by admin of the server", "Kicked by Punkbuster" or "You are banned from this server". I get as far as to select spawnpoint screen and then the kick happens. EA support advised me to make post here about it, to get help. If there is anymore information I could provide, then im happy to help. 

So far I have reinstalled the game, repaired the game, reinstalled windows. I have also tried my account on different device, where other accounts seem to not have this issue. So im inclined to think that problem is not with my device, but rather with the account. 

Best regards!

[ragnarok013 · Accepted solution]

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@Intaterium wrote:

Attaching a print screen, hope you will be able open it and check it...
https://postimg.cc/HVc4mnGy

'...GLOBAL PunkBuster GUID BAN 17ce35c7'

In the game it will show just "You have been kicked by Punkbuster"

Restarting PnkBstraA service - doesn't help.
Any help is welcome.
Thx

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@Intaterium  Since this is a global Punkbuster ban you'll need to file an appeal directly with Even Balance as there's nothing that EA can do for you regarding a PB ban. Go to evenbalance.com to file. 

[EA_Atic]

Do you have screenshot of the punkbuster message? @tzherkin

/Atic

[Intaterium]

Interesting what kind of solution will be offered to you...  I have some problem...

Problem started in feb2020, I ve read a lot a stuff on the forums... most probably your PnkBstr B procces is not working.
EA guys usualy say it s not their concern and to contact guys from PunkBuster, who never reply (I mean really never!)

Also found solution on forums there you need to reinstall punkbuster (pbsetup.exe) and do some changes in C:\Windows\SysWOW64, but if it s not working (usually it s not, for me also it didnt work) you can throw out the disc with 20$ or 40$ (depends on edition).
Hope this helped somehow... good luck!

[EA_Atic]

What error where you from punkbuster? @Intaterium

/Atic

[Intaterium]

Attaching a print screen, hope you will be able open it and check it...
https://postimg.cc/HVc4mnGy

'...GLOBAL PunkBuster GUID BAN 17ce35c7'

In the game it will show just "You have been kicked by Punkbuster"

Restarting PnkBstraA service - doesn't help.
Any help is welcome.
Thx

[ragnarok013 · Accepted solution]

---

@Intaterium wrote:

Attaching a print screen, hope you will be able open it and check it...
https://postimg.cc/HVc4mnGy

'...GLOBAL PunkBuster GUID BAN 17ce35c7'

In the game it will show just "You have been kicked by Punkbuster"

Restarting PnkBstraA service - doesn't help.
Any help is welcome.
Thx

---

@Intaterium  Since this is a global Punkbuster ban you'll need to file an appeal directly with Even Balance as there's nothing that EA can do for you regarding a PB ban. Go to evenbalance.com to file.